FAQs

FAQs
How much does it cost?

Ex-Online is licensed according to the number of equipment items in your dossier.  It’s cheaper than you might think.  Subscriptions start from $2,000 per year.

Do I need to be online to complete inspections?

No.  The inspection app is designed to work offline.  Data can be uploaded to the cloud whenever a connection is available.

What hardware do I need to complete inspections?

Any Windows 10 or Android operating system tablet (version 5 or later) will run the Ex-Online inspection app.  An explosion protected tablet is recommended for use in hazardous areas.  Ex-Online is an authorised reseller for the Aegex 10 Windows tablet – IEC Ex certified for use in Zone 1 and Zone 21 hazardous areas.

Do you sell ex-rated tablets for inspections?

Yes.  Ex-Online is an authorised reseller for the Aegex 10 Windows tablet – IEC Ex certified for use in Zone 1 and Zone 21 hazardous areas.

How do I get the data into the system?

Existing dossier data can be imported from spreadsheets and pdf document files.  Alternatively, if no dossier currently exists, the equipment list can be built from field inspections.

Can I have as many users as I want?

Yes, the system is licensed according to the number of equipment items in your dossiers (you can have dossiers for multiple sites in your account), not by number of users, so you can give access to as many people as need it without affecting your costs.

Do you offer support?

Yes.  Support is offered by email, and we offer training as part of the initial system deployment.

Who owns my data? Can I export it

You do.  We make no claims to your data and you can export it at any time.  We don’t believe in trying to hold people captive.  We hope you will continue to use the system because it works and provides value.

Can I leave at any time?

Yes, of course.  And you can take your data with you.  We hope you don’t, but we’re not trying to lock you in to anything that’s not delivering value.

Want to know more?

Contact Us

+61 7 3040 0082
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Ground Floor
39 Grey St
South Brisbane
QLD 4101

PO Box 3349
South Brisbane BC
QLD 4101

Ex-Online is developed by

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