Privacy Policy

Privacy Policy

Privacy Policy

Your personal information

We may collect and use your personal information to provide, improve and protect the Ex-Online Service.  Personal information is used to identify you to us, and to other users to allow you to work collaboratively.

Information we collect and associate with your account includes your name, profile picture, email address, phone number, physical address, and account activity.

How we use your personal information

We won’t sell, or otherwise provide your personal information to advertisers or other third parties.

We may share your personal information in the course of providing the Ex-Online service as follows:

  1. With Ex-Online staff. Our developers and admins (which may include trusted third parties from time to time) may need access to your personal information to help us provide, improve and support the Ex-Online Service.   Staff and third parties will access your information only in compliance with this Privacy Policy, and only when necessary.
  2. With other users. The Ex-Online Service makes information like your name, profile picture, and email address available to other users when you’re working on the same projects to allow you to work collaboratively and to maintain records of actions you perform while working on a project.  These records will remain in the system and will be visible to other users after you cease working on a project.  You may elect to share additional information with other users or projects, such as your qualifications or training records.  If you do so they will also remain available within the project even if you cease working on it.
  3. With law enforcement. If we are compelled to do so, we will disclose such information as is reasonably necessary to comply with a lawful directive to disclose it.

Retention and access

If you delete your account, we will delete your personal information.  However, as outlined above, personal information contained in records of actions you perform and additional information you choose to share will remain visible to other users on projects you’ve worked on after you leave.

You can access and edit your personal information by logging into your Ex-Online account and editing your user profile.

Location and security

To provide the Ex-Online Service, we may store, process and transmit information in Australia, the United States and other locations around the world to provide the best possible performance.  We will use industry standard security measures to prevent unauthorised access to your data.

Policy updates

We may revise this Privacy Policy from time to time.  The most current version will be posted on our website. In the unlikely event that a revision reduces your rights, we will notify you.